IMPORTANT: As of January 1 2009,
New Email address (below)
If Hawai'i Post staff are temporarily unavailable, please leave a message and your call will be returned promptly.
The fax number is provided for the benefit of shippers & collectors ONLY. Due to the large number of unrelated "Junk" faxes being received by us, we have had to block "anonymous calls". If you are in the U.S.A. and are blocking your phone number from being received on our caller ID, please dial *82 first (to unblock your number) before dialing our fax number. Thank you.
P O Box 8735
Honolulu Hawaii 96830
For Stamp Collectors:
Some ISP's (Internet Service Providers) in their attempt to block spam, use filters. Unfortunately, this can sometimes block legitimate email. If your are having problems receiving email from Hawai'i Post, please try the following (substitute for if you are a shipper).
Place in your address book. If you are using AOL 9.0, you may also want to list in your "People I know" list.
Follow these steps to add to your address book:
*Sign into your AOL account.*
Click "Mail" at the top of your screen. A drop list will appear.
*Click "Address Book" on this drop list.
*At the bottom of the Address Book window, click on the button labeled "Add".
*Type into the first "Other E-mail" field.*
If Hawai'i Post is filtered, from the spambox, click on the white "W" icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to Whitelist button.
Alternatively, click on the White List button.
Add: to the bottom of your existing list.
Click the Submit List button. If Hawai'i Post is filtered, from the spambox,
click on the white "W" icon on the left column of the mailing.
When the pop-up window comes up, simply click the Add to Whitelist button.
To add to your "Safe List":
*Sign into your Hotmail mailbox.
*Click "Contacts" at the top of the page.
*Click "Safe List" link on the left side of the page.
*Type in the space provided.
*Click the "Add" button.
*Click the "Mail" button at the top of the page to return to your mailbox.
If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having future e-mails sent to the Junk Mail folder.
Click the Addresses tab.
Make sure 'Accept Mail From This Address' is selected under Receiving Options.
Uncheck 'Display in People Picker' under Other options.
Click Friends from the toolbar.
Click Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side.
Make sure Plain email address is selected.
Click Friends from the sidebar.
Check your 'Probably Spam' folder.
If you see that Hawai'i Post was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam button.
Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory. If you have no user_prefs file in this subdirectory, create one: http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
Click the Configure button.
Go to the Known Senders tab.
Click Add under 'Known Good Senders and Recipients'.
Click Filters from the sidebar.
Click the Approved Senders tab.
Click Add Filter.
Type: under Address.
Choose 'Full Email Address' under Address Type.
Select Email Domain.
Select Spam Inspector, then 'Manage Friends List'
from either the Spam Inspector toolbar or from the Outlook menu.
Make sure Email is selected under 'Add a New Friend'.
Click the >> button.
Follow the Trusted link under > Authentication Lists.
Enter the email address:
Click on the SpamPal system tray icon with the right mouse button.
Click 'Add to Whitelist' from the menu.
Select File, then Configure.
Go to the Friends category.
Make sure Active is checked.
Type: on a line by itself in the entry field.
Log into your account at netmail.verizon.net
Go to the "Options" section, then the Block Senders tab.
You can then add hawaii-post.com to your safe list.
To place all email sent from in your Yahoo Inbox:
*Sign into your Yahoo mailbox.*
Click "Mail Options" at the upper right corner of the page.
*Under the 'Spam' heading, click "Filters".
*For the "Filter Name" field, type "Hawai'i Post" (without quote marks).
Make sure "contains" is selected in the drop-down menu for the "From Header" field.
*In the space right next to the drop-down menu, type
*At the "Move your message to:" field at the bottom, select "Inbox" from the drop-down menu.
*Click the "Add Filter" button.
Other Internet Service Providers
Add to your address book or contact list. If your mailbox does not have an address book or contact list, contact your ISP's tech support and ask them to assist you with making sure that email from will make it into your mailbox.
STILL NEED HELP?
If the problem persists or you experience any technical problems that are not covered above, please e-mail with a detailed explanation of the problem. We will help you the best way we can.